RugbyProBrand.com purchases must either be received at our returns center, or postmarked, within 30 days of receipt to be eligible for a full refund. Returned merchandise must be in its original unworn, unwashed condition and all packaging must be intact and included. Please note that the date of receipt refers to the date which your order was delivered by UPS, according to the tracking information provided. We cannot accept returns or exchanges after 30 days from the date of receipt.
For further information or to request return label, please email us directly at: firstname.lastname@example.org
FREE RETURNS AND EXCHANGES (U.S.)
We offer free returns on orders shipping within the United States. If you would like to return all or part of your order, please contact us at email@example.com, providing us with your order number, name and noting the item(s) that you wish to return or exchange. We will mail or email a pre-paid UPS shipping label to you. You can then re-pack your item(s), affix the label and drop the package off at any authorized UPS shipping location or with a UPS driver. In your return package, please include your contact information, order number, name and address.
At this time RugbyProBrand.com only accepts returns. If you would like to exchange your product, you will need to place a new order for the product you wish to order.
Any products purchased at discount or on sale cannot be returned.
Refunds will be issued to the credit card on which the purchase was originally made. We cannot issue refunds to separate credit cards or other accounts. Refunds will be processed within approximately 3 to 7 business days after we receive your return.
Gift cards are non-returnable and non-refundable.
Original shipping charges are non-refundable.